I have received the tracking number by mail but it is showing “no scans” when I track it?
It can take up to 24 hours sometimes for the scans to show on the system. Do not worry, your parcel has been sent once you receive the mail from us with the tracking number.
What countries do you ship too?
We ship to Ireland and the UK. Deliveries are free on the island of Ireland! UK delivery costs can be found here.
If you are outside these areas, please contact us and we can arrange delivery.
How do I get in contact with you?
Please see here for all contact methods. We endeveour to get to all mail and Whatsapp business queries within 24 hours!
How can I pay?
You have two options to pay:
1. Secure Credit Card payment through Stripe.
2. Secure payment through Paypal.
You can rest easy knowing that we use two of the biggest and safest third party payment platforms in the world.
Is there a warranty on your products?
Yes, three years on all taps as standard and 12 months on all wastes. For more details, please click here.
I see some icons on your site. What do these mean?
Please click here for a full icon explanation.
What delivery services do you offer?
Our delivery service is free on the island of Ireland! We offer a fully tracked delivery service direct to your door. All delivery info can be found by clicking here.
We aim to dispatch all items within 48 hours from the date of receipt of your order.
Where are you based?
We are based in Co. Galway, Ireland. All of our products are shipped from Ireland. We are an online business only which allows us to pass the savings on to you!